Contact Us
Get in touch with Sermilo for product details, order assistance or help with a return.
Email us
Tell us a little about your question
For an order inquiry, send the order number and the email used at checkout. For a product question, include the product link and the model, size, color or pack you are considering.
When reporting a damaged or incomplete delivery, provide a short description and clear photographs of the item and packaging. Please keep the packaging while we look into the issue.
Return requests
Read our Return Policy and contact us before sending anything back. We will review your request and supply the appropriate instructions and destination.
The form below is another way to contact us. Do not include passwords or full payment-card numbers.